شناسایی مولفه‌های مدیریت تعارض از دیدگاه رفتارگرایی در مدیریت درمان تامین اجتماعی استان مرکزی

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Andrade, C., & Neves, P. C. (2022). Perceived organizational support, coworkers' conflict and organizational citizenship behavior: The mediation role of work-family conflict. Administrative Sciences, 12(1), 20. https://doi.org/10.3390/admsci12010020

Andreoni, A., & Chang, H. J. (2019). The political economy of industrial policy: Structural interdependencies, policy alignment and conflict management. Structural Change and Economic Dynamics, 48, 136-150. https://doi.org/10.1016/j.strueco.2018.10.007

Aqqad, N., Obeidat, B., Tarhini, A., & Masa'deh, R. E. (2019). The relationship among emotional intelligence, conflict management styles, and job performance in Jordanian banks. International Journal of Human Resources Development and Management, 19(3), 225-265. https://doi.org/10.1504/IJHRDM.2019.100636

Cho, G. Y., Kim, N. K., & Seo, M. K. (2021). Correlation between conflict management style, communication competence and burnout in operating room nurses. https://colab.ws/articles/10.37727%2Fjkdas.2021.23.2.771

Dagnes, J., Bazzoli, N., Barberis, E., & Carbone, D. (2021). Decision-making processes, conflict and coordination in Italian schools in the era of distance education. Decision-making processes, conflict and coordination in Italian schools in the era of distance education, 51-78. https://doi.org/10.3280/SO2021-001003

Darling, J. R., & Earl Walker, W. (2001). Effective conflict management: use of the behavioral style model. Leadership & Organization Development Journal, 22(5), 230-242. https://doi.org/10.1108/01437730110396375

Emami, D., Ahmadi, M., & Ghaffari, R. (2024). Presenting a Pattern of Flexible working Hours in Government Organizations with an Emphasis on Increasing the Productivity Level of Academic Employees in the Ministry of Cooperation, Labor and Social Welfare [Research Article]. Iranian Journal of Educational Sociology, 7(1), 57-65. https://doi.org/10.61838/kman.ijes.7.1.6

Ghanbari, R., Kalhor, R., Mousazadeh, M., Naderi, S., Moosavi, S., & Mohammadi, E. (2020). The correlations between emotional intelligence, conflict management strategies, and communication skills of the environmental health personnel in the health centers affiliated to Qazvin University of Medical Sciences in Qazvin, Iran. Journal of Human Environment and Health Promotion, 6(2), 77-82. https://doi.org/10.29252/jhehp.6.2.5

Ginting, J. G. (2023). Organizational culture: An overview and bibliometric analysis. Asian Journal of Economics and Business Management, 2(2), 534-542. https://doi.org/10.53402/ajebm.v2i2.318

Hussein, B., Ibrahim, M. S., & Ismael, F. (2022). The influence of Perceived Leadership Styles on Employee Commitment: The Mediating Role of Conflict Management. International Journal of Humanities and Education Development (IJHED), 4(1), 43-60. https://doi.org/10.22161/jhed.4.1.6

John, S., & Niyogi, D. (2019). A Study on the Numerous Elements of Emotional Intelligence and Leadership Qualities and Its Impact on Conflict Management: A Review of Literature. Journal of Management (JOM), 6(2), 111-120. https://doi.org/10.34218/JOM.6.2.2019.014

Kagwiria, B. E. A. T. R. I. C. E. (2019). Workplace conflict management strategies and performance of telecommunication industry in Kenya. https://ir-library.ku.ac.ke/server/api/core/bitstreams/fe8917f2-52f1-4f24-a765-715334365fe8/content

Macassi, S. (2019). Conflict management through media: Contributory and partisan frames in socioenvironmental conflict coverage. Conflict & Communication, 18(2). https://ouci.dntb.gov.ua/en/works/9Jp2E034/

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Schiff, A. (2020). From Conflict Management to Multidimensional Conflict Resolution. Strategic Assessment, 23(4), 140-152. https://ouci.dntb.gov.ua/en/works/4zpEEa19/

Shao, J., Zhang, R., & Zhang, S. (2023). Mechanisms and Causes of Counterproductive Work Behavior: Organizational Constraints, Interpersonal Conflicts, and Organizational Injustice. Advances in Social Science, Education, and Humanities Research, 670. https://doi.org/10.2991/assehr.k.220704.149

Sinskey, J. L., Chang, J. M., Thornton, K. C., Boscardin, C. K., & Sullivan, K. R. (2021). Conflict management education for anesthesiology residents: bridging the gap in interpersonal and communication skills competency. A&A Practice, 15(10), e01524. https://doi.org/10.1213/XAA.0000000000001524

Wang, D., & Liu, Y. (2021). The effect of political skill on relationship quality in construction projects: The mediating effect of cooperative conflict management styles. Project Management Journal, 52(6), 563-576. https://doi.org/10.1177/87569728211037503

Winardi, M. A., Prentice, C., & Weaven, S. (2022). Systematic literature review on emotional intelligence and conflict management. Journal of Global Scholars of Marketing Science, 32(3), 372-397. https://doi.org/10.1080/21639159.2020.1808847