ارائه مدل مزیت رقابتی در صنعت بانکداری (بانک‌های تخصصی-توسعه‌ای)

Amin, V., Salehnejad, S. H., Piteh Nouni, Y. R., & Lotfi, M. (2023). Investigating the impact of intellectual capital on competitive performance

in the Iranian banking system. Scientific Bi-monthly Journal of Governmental Accounting, 9(1), 110-128.

https://gaa.journals.pnu.ac.ir/article_9608.html

Aripin, Z., & Suganda, U. A. U. K. Z. (2022). Marketing intelligence: Innovation ability to anticipate global competition. Business Analytics

and Data Science, 11(1), 115-135. https://doi.org/10.20525/ijrbs.v11i1.1589

Barney, J. B. (2019). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17, 99-120.

https://doi.org/10.1177/014920639101700108

Bodlaj, M., & Čater, B. (2022). Responsive and proactive market orientation in relation to SMEs' export venture performance: The mediating

role of marketing capabilities. Journal of Business Research, 138(1), 256-265. https://doi.org/10.1016/j.jbusres.2021.09.034

Chauhan, S., Akhtar, A., & Gupta, A. (2022). Customer experience in digital banking: A review and future research directions. International

Journal of Quality and Service Sciences, 83(2), 104-120. https://doi.org/10.1108/IJQSS-02-2021-0027

Ezzat Pouri, M. (2023). Investigating competitive advantages in digital banking. The fifteenth international conference on management and

humanities research in Iran, https://www.sid.ir/paper/1145701/fa

Gravand, A., & Nejati Pilehroud, F. (2023). Increasing sustainable competitive advantage through knowledge-based leadership and human

resource development in the banking industry. 7th Conference on Economic and Management Studies in the Islamic World,

https://civilica.com/doc /1753630

Hasanqolipour, T., Motavaseli, M., Mohammadi, S., & Hosseini, F. (2017). The impact of international performance incentive programs on

the international performance of companies (Case study of the electricity industry). 2(5). https://journals.yazd.ac.ir/article_982.html

Hojjatpour, S. M. (2021). Determining the impact of human resource characteristics on gaining a competitive advantage. The fourth

international conference on knowledge and technology of the third millennium of the economy, management and accounting of Iran,

https://civilica.com/doc/1236665/

Hossain, M. S., Hussain, K. A. U. K. S., & Nair, S. K. K. R. (2021). Determinants of sustainable competitive advantage from resource_based

view: implications for hotel industry. Journal of Hospitality and Tourism Insights. https://doi.org/10.1108/JHTI-08-2020-0152

Hosseini Aliabadi, S. M., & Abdoli, M. (2023). Investigating the impact of the amount of intellectual capital on gaining a competitive

advantage in the banking industry. Quarterly Journal of Accounting and Management Perspective, 6(82), II.

https://www.jamv.ir/article_179973.html

Jafari, S., Delafrouz, N., Shahroudi, K., & Rahmati Ghofrani, Y. (2023). Categorization of the components of competitive ability in Tejarat

Bank using the fuzzy TOPSIS technique. Scientific Research Quarterly of Investment Knowledge, 12(2), 707-732. http://www.jikifea.ir/article_21730.html

Kumar, P., Mokha, A. K., & Pattnaik, S. C. (2021). Electronic customer relationship management (E-CRM), customer experience and

customer satisfaction: evidence from the banking industry. Benchmarking: An International Journal, 29(2), 551-572.

https://doi.org/10.1108/BIJ-10-2020-0528

Muhammad, A. (2024). Decentralized Finance (DeFi) and Traditional Banking: A Convergence or Collision. Economics Politics and Regional

Development, 5(1), p1. https://doi.org/10.22158/eprd.v5n1p1

Muhammad, A., Munir, A., Sajid, H., & Muhammad, S. (2021). Expanding competitive advantage through organizational culture, knowledge

sharing and organizational innovation. Technology in Society, 66, 101635. https://doi.org/10.1016/j.techsoc.2021.101635

Nahat, A., & Karimi Khozani, A. (2020). Measuring the maturity level of intellectual capital management, research and studies of Naja,

resource management in the police force. Resource Management in the Police Force, 8(2), 180-155.

Oyeniyi, L. D. (2024). Implementing AI in Banking Customer Service: A Review of Current Trends and Future Applications. International

Journal of Science and Research Archive, 11(2), 1492-1509. https://doi.org/10.30574/ijsra.2024.11.2.0639

Soleimani Beshli, A., Mehrani, H., Vahabzadeh Manshi, S., & Alipour Darvishi, Z. (2023). Modeling the acquisition of sustainable competitive

advantage in corporate banking (Case study of private banks in the country). Scientific Quarterly Journal of Economics and Islamic

Banking(44), 245-272. https://mieaoi.ir/article-1-1382-fa.html

Wang, Q., & Du, Z. Y. (2022). Changing the impact of banking concentration on corporate innovation: The moderating effect of digital

transformation. Technology in Society, 71, 79-96. https://doi.org/10.1016/j.techsoc.2022.102124