Analysis of Employee Health and Well-being in Iran's Banking Industry

Abstract

The present study aims to analyze the health and well-being of employees in Iran's banking industry. Employing a mixed-methods approach (qualitative–quantitative), the research is exploratory in nature and applied in purpose. In the qualitative phase, utilizing the meta-synthesis method and the seven-step model of Sandelowski and Barroso (2007), all domestic and international scholarly articles indexed in reputable databases were examined. The review covered Persian articles from 2011 to 2023 and foreign articles from 2010 to 2023. Following preliminary studies and article screening by the researcher, a set of indicators related to the research objective was compiled, resulting in an initial checklist comprising 53 studies, 6 dimensions, and 38 components. The six dimensions were identified through meta-synthesis using Sandelowski and Barroso's (2007) model. These dimensions of employee well-being and health were identified and confirmed by experts and include: financial well-being, occupational well-being, social well-being, physical well-being, legal well-being, and emotional well-being. Subsequently, in the quantitative phase, the Delphi technique was employed to validate the components through a survey of professors and experts. The results indicated sufficient correlation among the indicators. To examine the relationships between dimensions and components, questionnaires were distributed among branch managers of Bank Melli in Mazandaran Province. Factor analysis and path analysis tests were conducted using LISREL software, and the results confirmed all dimensions (financial well-being, occupational well-being, social well-being, physical well-being, legal well-being, and emotional well-being).