اعتبارسنجی مدل نهادینه‌سازی مدیریت کیفیت جامع در مدارس سما استان هرمزگان

سیما  سلمانی بستانوئی; کلثوم  نامی; مهدی  باقری

Authors

Sima Salmani Bostanoei Department of Educational Governance and Human Resources, BA.C., Islamic Azad University, Bandar Abbas, Iran. Author https://orcid.org/0009-0007-1258-5471
Kolsum Nami Department of Educational Governance and Human Resources, BA.C., Islamic Azad University, Bandar Abbas, Iran. https://orcid.org/0000-0001-6643-0925
Mehdi Bagheri Department of Management, BA.C., Islamic Azad University, Bandar Abbas, Iran. Author https://orcid.org/0000-0003-0657-0453

Keywords:

Validation, Total Quality Management (TQM), SAMA-PEM Model, SAMA Schools, Hormozgan Province

Abstract

This study aimed to validate the institutionalization model of Total Quality Management (TQM) in SAMA schools of Hormozgan Province. This quantitative study employed a descriptive-survey design. The statistical population consisted of all 353 educational staff, including principals and teachers, working in SAMA schools of Hormozgan Province. Using a census approach, questionnaires were distributed to the entire population, of which 182 complete and usable questionnaires were ultimately collected. Data were obtained using a researcher-developed questionnaire based on the SAMA Excellence-Oriented Pentagonal Model (SAMA-PEM), encompassing eight major components of TQM institutionalization. Construct validity was assessed through confirmatory factor analysis, whereas reliability was evaluated using Cronbach’s alpha and composite reliability. Factor analysis and structural equation modeling were employed for data analysis. All item factor loadings exceeded 0.50, and all corresponding t-statistics were greater than 1.96, confirming statistically significant relationships between the observed indicators and their respective latent constructs. All eight structural paths were positive and statistically significant (β=0.60–0.78, t>1.96, p<0.001). The strongest relationship was observed between Smart Participation and Networking and Holistic Development (β=0.78, t=8.50), followed by the effect of Quality Governance on Human Resource Management (β=0.75, t=8.20). The goodness-of-fit indices, including χ²/df=2.45, RMSEA=0.062, GFI=0.915, AGFI=0.900, CFI=0.942, SRMR=0.065, and NFI=0.905, demonstrated an acceptable and robust fit of the proposed structural model. The SAMA-PEM demonstrated satisfactory measurement and structural validity for explaining the institutionalization of TQM in SAMA schools of Hormozgan Province. The findings indicate that quality governance, human resource management, infrastructure development, evaluation, motivational systems, and process re-engineering operate interactively through participation and networking to facilitate holistic student development and the sustainable institutionalization of a quality-oriented culture.

Downloads

Download data is not yet available.

References

Ahad, A., Langove, S. A., Kakar, A., Sohail, U., & Rubab, U. E. (2025). Quality Management in Education: Enhancing Student Outcomes through Total Quality Management (TQM) and ISO 21001 Frameworks. Inverge Journal of Social Sciences, 4(2), 156-164. https://doi.org/10.63544/ijss.v4i2.149

Dyusheeva, N. K., Choguldurov, M. D., Kutanova, R. A., Kadyrkulov, K. K., & Asanbaev, M. Z. (2025). The Evolution of Modern Trends in Education Quality Management. Journal of Ecohumanism, 4(1), 4308-4315. https://doi.org/10.62754/joe.v4i1.6314

Goetsch, D. L., & Davis, S. B. (2023). Quality Management for Organizational Excellence: Introduction to Total Quality (8th ed.). Iranian Research Institute for Information Science and Technology.

Indra, R., Komariah, A., Nurdin, D., & Fadhli, R. (2023). Development of Quality Management Model in Realizing Quality School through Leadership and School-Based Evaluation. Al-Ishlah: Jurnal Pendidikan, 15(4), 6361-6375. https://doi.org/10.35445/alishlah.v15i4.2920

Kadhim, S. A., & Ahmad, M. F. B. (2021). The Role of TQM in Education: An Empirical Investigation of Preparatory Schools of Iraq. International Journal of Services and Operations Management, 39(1), 26. https://doi.org/10.1504/IJSOM.2021.115189

Malik, M. S., & Chaudhry, M. A. (2022). How Quality Management Practices Lead Innovation in Higher Education: Evidence from Pakistan. International Journal of Management Research and Emerging Sciences, 12(3), 45-61. https://doi.org/10.56536/ijmres.v12i3.225

Mukhopadhyay, M. (2020). Total Quality Management in Education. International Journal of Productivity and Quality Management, 12(1), 108-122. https://doi.org/10.4135/9789353885977

Nasim, K., Sikander, A., & Tian, X. (2020). Twenty Years of Research on Total Quality Management in Higher Education: A Systematic Literature Review. Higher Education Quarterly, 74(1), 75-97. https://doi.org/10.1111/hequ.12227

Nejad Ledari, P. (2016). Educational Total Quality Management in Mehrvarzan Non-Profit Schools [Master's thesis, University of Mazandaran].

Niazazari, K., Taghvaei Yazdi, M., & Niazazari, M. (2022). Theories of Organization and Management in the Third Millennium (5th ed.). Mehr al-Nabi.

Pamancar, L., Darwin, D., & Rahman, A. (2024). Sustainable Development Goals (SDGs) of a Total Quality Management (TQM) Model Based on National Education Standards (NES) for Optimizing the Performance of the Principals of the Public Vocational High Schools in Medan. Journal of Lifestyle and SDGs Review, 5(2), e03613. https://doi.org/10.47172/2965-730X.SDGsReview.v5.n02.pe03613

Parveen, K., Phuc, T. Q. B., Alghamdi, A. A., Kumar, T., Aslam, S., Shafiq, M., & Saleem, A. (2024). The Contribution of Quality Management Practices to Student Performance: Mediated by School Culture. Heliyon, 10(1), e34892. https://doi.org/10.1016/j.heliyon.2024.e34892

Peyghan, S., & Aghadavoud, S. R. (2020). Examining the Effects of Total Quality Management on Organizational Performance. National Conference on Improvement and Reconstruction of Organizations and Businesses,

Rafiq-uz-Zaman, M., & Ashraf, I. (2025). Academic Needs of Madaris in 21st Century: A Study of Madaris in Tehsil Minchinabad, District Bahawalnagar, South Punjab. Inverge Journal of Social Sciences, 4(1), 122-131. https://doi.org/10.63544/ijss.v4i1.141

Reyhani, H. (2022). The Impact of Quality Management Systems on the Performance of Educational Centers: Educational Policies and Management Processes. A New Approach to Children's Education Quarterly, 4(3), 48-57.

Rosyidah, D. M., Abd Jabar, C. S., Fitria, R., & Volviansyah, F. (2024). The Impact of Total Quality Management Implementation on Student Achievement at SMP Education 21 Kulim Pekanbaru. Formosa Journal of Sustainable Research, 3(8), 1905-1922. https://doi.org/10.55927/fjsr.v3i8.10876

Sahraei, R., Shahrakipour, H., & Saber Gorgani, A. (2024). Designing a Model for the Implementation of Total Quality Management at the Central Organization of Islamic Azad University. Journal of Strategic Management Research, 30(93), 151-180.

Shehada, M., & Supriyanto, A. (2025). The Impact of Total Quality Management (TQM) on Educational Quality and Teaching Effectiveness in Palestinian Education in Gaza during the War: A Literature Review. Proceedings Series of Educational Studies,

Taati, R., Karimzadeh, Y., Eslami, J., & Taati, P. (2021). Examining the Characteristics of Total Quality Management and Its Role in the Productivity of the Country's Schools. Fifth National Conference on Social Sciences, Psychology, and Educational Sciences,

Wismayanti, V., Isjoni, I., & Azhar, A. (2025). Impact of Total Quality Management toward Education Quality at Vocational School. Al-Ishlah Jurnal Pendidikan, 17(2). https://doi.org/10.35445/alishlah.v17i2.4701

Yirga, S. A., & Beshir, M. A. (2025). The Effect of Total Quality Management Practices on Innovation: Evidence from Selected Agricultural Technical and Vocational Education Training Colleges in Ethiopia. Journal of Innovation and Entrepreneurship, 14(21), 1-26. https://doi.org/10.1186/s13731-024-00460-x