Presenting a Model of Digital Transformation Factors in Resilient Supply Chain Management in the Circular Printing Industry
Keywords:
Digital transformation, resilient supply chain, circular printing industryAbstract
This study aims to design and explain a model of digital transformation factors in resilient supply chain management in the circular printing industry to enhance sustainability and agility in the face of disruptions. The research employed a sequential exploratory mixed-method design (qualitative–quantitative). In the qualitative phase, data were collected through semi-structured interviews with 20 experts, including senior managers, supply chain specialists, and academic professors in the printing industry. Data were analyzed using inductive content analysis and three-step coding (open, axial, and selective). In the quantitative phase, the fuzzy Delphi method was applied to screen the identified factors, and the fuzzy DEMATEL approach was used to determine the causal relationships and map the network of interactions among the factors and subfactors. Data collection tools included interviews and five-point Likert scale questionnaires. The qualitative findings identified four major dimensions: “transformation capacity,” “absorptive capacity,” “adaptive capacity,” and “sustainability capacity.” Quantitative analysis using fuzzy DEMATEL revealed that “transformation capacity” was the most influential factor, exerting a sequential impact on “absorptive capacity,” “adaptive capacity,” and “sustainability capacity.” Conversely, “sustainability capacity” was found to be the most affected factor, serving as a critical bottleneck for achieving long-term supply chain resilience. The final model demonstrated that enhancing transformation capacity through managerial foresight, technological risk management, and digital investment significantly improves supply chain resilience and efficiency within the circular economy framework. The proposed model highlights that strengthening digital transformation capacity can make the printing industry’s supply chain more resilient to disruptions. The integration of smart technologies and digital solutions enhances inter-organizational collaboration, accelerates recovery, and supports long-term sustainability, ultimately advancing the circular economy within the printing sector.
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Copyright (c) 2025 Manochehr Heidari, Mehdi Aliakbarnia Omran, Mahmoud Modiri, Mohammad Hossein Darvish Motavali (Author)
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