Investigating the Relationship Between Mentoring, Transformational Leadership, and Innovative Organizational Culture with Organizational Resilience and Presenting an Optimal Model (Case Study: Kerman Province Gas Company)
Keywords:
Mentoring, transformational leadership, innovative organizational culture, organizational resilienceAbstract
The present study examined the relationship between mentoring, transformational leadership, and innovative organizational culture with the level of organizational resilience in the Kerman Province Gas Company and aimed to propose an optimal model. This research employed a qualitative thematic analysis approach through interviews with 10 managers and experts in the fields of mentoring and organizational resilience, as well as faculty members and managers of the National Iranian Gas Company in Kerman Province. The statistical population in the quantitative phase included 145 managers and experts of the National Iranian Gas Company in Kerman Province, selected through systematic random sampling. To identify the dimensions and components of mentoring and organizational resilience, detailed and in-depth interviews were conducted with managers of the National Iranian Gas Company in Kerman Province. Additionally, a two-day training course on mentoring was held to familiarize managers and employees of the Kerman Province Gas Company with the concept and process. In the quantitative phase of the study, a 53-item questionnaire based on a 5-point Likert scale was used. The validity of the questionnaire was calculated at 88.1 percent, and its reliability was calculated at 87.8 percent. The coding of the expert interviews was carried out through six stages of thematic qualitative analysis, during which the relevant themes were extracted and the final model was presented. Maxqda software was used to analyze the extracted themes in the qualitative section. The results indicated that transformational leaders and an innovative organizational culture, by offering compelling and inspiring visions, guide employees toward long-term goals. Mentoring has a significant effect on enhancing organizational resilience when confronting challenges and crises, as well as in recovery and management.
Downloads
References
Amiri, M., Alfatel, M., Feizi, K., & Salehi Abragouei, M. A. (2018). Designing a model for organizational resilience. Productivity management,
11(44), 35-65. https://www.sid.ir/paper/182036/fa
Arbabi Esfahani, M. (2023). Towards a dynamic model of organizational resilience, governance, and development. Governance and
Development, 9(28), 70-97. https://www.jipaaa.ir/article_176315.html
Bahrami, P., Mahmoudzadeh, S. M., Dehdashti Shahrokh, Z., & Yazdanshenas, M. (2022). Contextual factors affecting the impact of the
mentoring process on women's career advancement. Studies in Management of Improvement and Transformation, 31(105), 7-30.
https://www.sid.ir/paper/1032061
Brown, R., & Abuatiq, A. (2020). Resilience as a strategy to survive organizational change. Nurs. Manag., 51, 16-21.
https://doi.org/10.1097/01.NUMA.0000651180.42231.ef
Burnard, K., Bhamra, R., & Tsinopoulos, C. (2018). Building organizational resilience: four Configurations. IEE Transactions on Engineering
Management, 65(3), 351-362. https://doi.org/10.1109/TEM.2018.2796181
Çop, S., Oluwafemi Olorunsola, V., & Alola, U. V. (2020). Achieving environmental sustainability through green transformational leadership
policy: Can green team resilience help. Wiley. https://doi.org/10.1002/bse.2646
Darabi, T., Shariatmadari, M., & Mahmoudi, A. H. (2023). Organizational resilience of higher education institutions in crises such as COVID19: Review and prospects. https://civilica.com/doc/1985550/
Dimas, I. D., Rebelo, T., Lourenço, P. R., & Pessoa, C. I. P. (2018). Bouncing back from setbacks: On the mediating role of team resilience in
the relationship between transformational leadership and team effectiveness. The Journal of psychology, 152(6), 358-372.
https://doi.org/10.1080/00223980.2018.1465022
Fathi Vajargah, K., Khorasani, A., Daneshmandi, S., & Arman, M. (2014). Investigating and explaining the coaching model in human resource
training based on grounded theory. Organizational Culture Management, 3(21), 375-398.
https://journals.ut.ac.ir/article_51515_0.html
Gholipour, A., Akbari, M., & Rajabpour, A. (2022). Identifying and ranking the consequences of mentoring: A mixed approach. Sustainable
Human Resource Management, 4(6), 7-27. https://www.noormags.ir/view/fa/articlepage/2003173
Ghossoub, Z., Nadler, R., & El-Aswad, N. (2020). Emotional intelligence, resilience, self-care, and self-leadership in healthcare workers
burnout: a qualitative study in coaching. Univ. J. Pub. Health, 8, 155-162. https://doi.org/10.13189/ujph.2020.080501
Golparvar, M., & Parsakia, K. (2023). Building Resilience: Psychological Approaches to Prevent Burnout in Health Professionals. KMAN
Counseling & Psychology Nexus, 1(1), 159-166. https://doi.org/10.61838/kman.psychnexus.1.1.18
Joo, M. K., & Cruz, K. S. (2023). Formal Mentoring and Protégés' Leadership Development: The Roles of Protégés' Informal Mentoring
Networks, Political Skill, and Gender. Sage Journals Home. https://doi.org/10.1177/1059601122115086
Jyoti, J., & Sharma, P. (2017). Emperical Investigation of Moderating and Mediating Variables in between Mentoring and Job Performance:
A Structural Model. Journal of Work and Organizational Psychology, 33, 55-67. https://doi.org/10.1016/j.rpto.2017.01.002
Ke, H., Junfeng, D., & Xiaojing, Z. (2022). International students' university choice to study abroad in higher education and influencing
factors analysis. Front. Psychol., 13, 1036569. https://doi.org/10.3389/fpsyg.2022.1036569
Kim Quy, H., Tran, M., & Dinh, T. (2023). How transformational leadership, workplace spirituality and resilience enhance the ser‐ vice
recovery performance of fles: a theoretical integration of cor theory and sdt. Journal of Organizational Effectiveness: People and
Performance, 10(4), 644-662. https://doi.org/10.1108/JOEPP‐11‐2022‐0346
Leitner, J. B., Ayduk, O., Boykin, C. M., & Mendoza-Denton, R. (2018). Reducing negative affect and increasing rapport improve interracial
mentorship outcomes. PLoS One, 13(4), e0194123. https://doi.org/10.1371/journal.pone.0194123
McIlongo, M., & Strydom, K. (2021). The significance of mentorship in supporting the career advancement of women in the public sector,
Journal Pre-proof. Heliyon, 7(2), 1-33. https://doi.org/10.1016/j.heliyon.2021.e07321
Mohtady Ali, H., Ranse, J., Roiko, A., & Desha, C. (2023). Enabling transformational leadership to foster disaster‐resilient hospitals.
International journal of environmental research and public health, 20(3). https://doi.org/10.3390/ijerph20032022
Mousavi Fard, S. R., & Hamedi, A. (2023). The effect of transformational leadership on organizational resilience with the mediating role of
subjective well-being in Police +10 in Kermanshah. Social Welfare, 23(91). https://doi.org/10.32598/refahj.23.91.4259.1
Niroomand, P., Ghahremani, J., & Ghasemzadeh Alishahi, A. (2023). Investigating the impact of supportive factors and components of the
mentoring model on the career advancement of newly employed female teachers in East Azerbaijan province. Women and Family
Studies, 1(61), 125-153. https://journals.iau.ir/article_696572.html
Odeh, M., Obeidat, R. B. S., Jaradat, B. Y., Masa'deh, M. O., & Alshurideh, M. T. (2023). The transformational leadership role in achieving
organizational resilience through adaptive cultures: the case of Dubai service sector. International Journal of Productivity and
Performance Management, 72(2), 440-468. https://doi.org/10.1108/IJPPM-02-2021-0093
Patriarca, R., Di Gravio, G., Costantino, F., Falegnami, A., & Bilotta, F. (2018). An Analytic Framework to Assess Organizational Resilience.
Safety and Health at Work, 265-276. https://doi.org/10.1016/j.shaw.2017.10.005
Phung, T., Kim, S., & Chu, C. (2023). Transformational leadership, integration and supply chain risk management in Vietnam's manu‐
facturing firms. The International Journal of Logistics Management, 34(1), 236-258. https://doi.org/10.1108/IJLM‐06‐2021‐0317
Rajabi Farjad, H., & Motieian Najjar, M. (2018). The impact of knowledge management on organizational performance, considering the
mediating role of strategic human resource management practices (Scientific Article of the Ministry of Science). Human Resource
Management Research, 10(3), 33. https://www.sid.ir/paper/406441/fa
Rizky, S. K. (2024). A Systematic Literature Review of Organizational Resilience in Indonesia. Ajesh, 3(6), 893-902.
https://doi.org/10.46799/ajesh.v3i6.355
Safdari, N., & Gharooni, D. (2021). The process of applying mentoring in the professional development of school principals. Management
on Education of Organizations, 10(4), 61-94. https://doi.org/10.52547/meo.10.4.61
Scheffers, S., Van Vugt, E., & Moonen, X. (2020). Resilience in the face of adversity in adulths with an intellectual disability: A literature
review. Journal of Applied Research in Intellectual Disability, 00, 1-11. https://onlinelibrary.wiley.com/doi/abs/10.1111/jar.12720
Siew, K., Maideen, M. H., Arumugam, T., & Arumugam, S. (2018). A study on work-life balance, mentoring support, and networking towards
women's career advancement in Malaysia. Research Journal of Business and Management, 5(2), 100-109.
https://doi.org/10.17261/Pressacademia.2018.829
Udin, U. (2023). Linking transformational leadership to organizational learning culture and employee performance: The mediationmoderation model. International Journal of Professional Business Review, 8(3), e01229-e01229.
https://doi.org/10.26668/businessreview/2023.v8i3.1229
Yazdani, F., Noori, H., & Khalaf, M. (2024). The relationship between organizational trust and organizational resilience with the perception
of organizational silence among secondary school art teachers in Karbala. Educational Leadership Research, 8(29), 114-192.
https://jrlat.atu.ac.ir/article_17265.html?lang=en
Yogarasa, Y. (2020). Impact of leader-member exchange and appreciation learning climate on the relationship between team resilience and
team innovative work behavior (Bachelor's Thesis ،University of Twente) http://essay.utwente.nl/82146/
Zarnegarian, Y. (2020). Promoting Innovative Work Behavior through Human Resources Actions and Psychological Capital: Analysis of
Mediating Role of Human Resources Flexibility. Scientific Quarterly of Human Resources Studies, 10(1), 135-154.
Downloads
Published
Submitted
Revised
Accepted
Issue
Section
License
Copyright (c) 2025 حسین ابوسعیدی (نویسنده); سنجر سلاجقه; محمدجلال کمالی (نویسنده)
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
