Investigating the Relationship Between Mentoring, Transformational Leadership, and Innovative Organizational Culture with Organizational Resilience and Presenting an Optimal Model (Case Study: Kerman Province Gas Company)

Abstract

The present study examined the relationship between mentoring, transformational leadership, and innovative organizational culture with the level of organizational resilience in the Kerman Province Gas Company and aimed to propose an optimal model. This research employed a qualitative thematic analysis approach through interviews with 10 managers and experts in the fields of mentoring and organizational resilience, as well as faculty members and managers of the National Iranian Gas Company in Kerman Province. The statistical population in the quantitative phase included 145 managers and experts of the National Iranian Gas Company in Kerman Province, selected through systematic random sampling. To identify the dimensions and components of mentoring and organizational resilience, detailed and in-depth interviews were conducted with managers of the National Iranian Gas Company in Kerman Province. Additionally, a two-day training course on mentoring was held to familiarize managers and employees of the Kerman Province Gas Company with the concept and process. In the quantitative phase of the study, a 53-item questionnaire based on a 5-point Likert scale was used. The validity of the questionnaire was calculated at 88.1 percent, and its reliability was calculated at 87.8 percent. The coding of the expert interviews was carried out through six stages of thematic qualitative analysis, during which the relevant themes were extracted and the final model was presented. Maxqda software was used to analyze the extracted themes in the qualitative section. The results indicated that transformational leaders and an innovative organizational culture, by offering compelling and inspiring visions, guide employees toward long-term goals. Mentoring has a significant effect on enhancing organizational resilience when confronting challenges and crises, as well as in recovery and management.